{"xsrfToken":"76dfb71b42b5169bab742c4d2f1ebb61992245ff_lout","branding":{"id":"22","key":"ss","name":"Smithfeild Support","portalBaseUrl":"/servicedesk/customer/portal/22"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/21ac011d-29d6-4dde-b38b-9566d48e5110/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDk5N2NhOC0yZWQ1LTRlODAtYTJjOC04NTlhMmJmMjcyNjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIxYWMwMTFkLTI5ZDYtNGRkZS1iMzhiLTk1NjZkNDhlNTExMCI6WyJyZWFkIl19LCJleHAiOjE3NDM0MDc1NTYsIm5iZiI6MTc0MzQwNjk1Nn0.gLuTSvd7fa1RYUjMoOI0KHU804DUKgvJmsWwC0Vyb0Q&client=c0997ca8-2ed5-4e80-a2c8-859a2bf27268&mode=fit","logoId":"21ac011d-29d6-4dde-b38b-9566d48e5110","isLogoAvailable":true,"helpCenterTitle":"Helpdesk","sharedPortalName":"Liveline","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Helpdesk","sharedPortalName":"Liveline","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"LIVELINE ASSISTANCE","sharedPortalName":"LIVELINE ASSISTANCE","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1791f9","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2624c5fd-5073-4651-b193-a22dd338a0aa/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDk5N2NhOC0yZWQ1LTRlODAtYTJjOC04NTlhMmJmMjcyNjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI2MjRjNWZkLTUwNzMtNDY1MS1iMTkzLWEyMmRkMzM4YTBhYSI6WyJyZWFkIl19LCJleHAiOjE3NDM0MDc1NTYsIm5iZiI6MTc0MzQwNjk1Nn0.hYmJ4rzciMN7Xe8DVYrqpbZ9D4iWxu9aSWkZ0cthhoE&client=c0997ca8-2ed5-4e80-a2c8-859a2bf27268&height=300&mode=fit","bannerMediaApiFileId":"2624c5fd-5073-4651-b193-a22dd338a0aa","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"22","key":"ss","projectId":10515,"serviceDeskId":22,"name":"Smithfeild Support","description":"<p>Welcome! You can submit a request for Smithfield Support using the available options.</p>","portalBaseUrl":"/servicedesk/customer/portal/22","reqTypes":[{"id":"169","name":"Technial Support","descriptionHtml":"","callToAction":"Technial Support","introHtml":"","icon":11236,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11236","groups":[30],"key":""},{"id":"172","name":"Autres questions","descriptionHtml":"","callToAction":"Autres questions","introHtml":"<p>Vous ne trouvez pas ce que vous recherchez ? Sélectionnez cette option et nous vous apporterons notre aide.</p>","icon":11265,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11265","groups":[],"key":""},{"id":"174","name":"Créer un bug","descriptionHtml":"","callToAction":"Créer un bug","introHtml":"<p>Parlez-nous des problèmes que vous rencontrez.</p>","icon":11261,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11261","groups":[],"key":""},{"id":"170","name":"Demande envoyée par e-mail","descriptionHtml":"","callToAction":"Demande envoyée par e-mail","introHtml":"<p>Demande reçue de la part de votre canal dassistance de messagerie.</p>","icon":11243,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11243","groups":[],"key":""},{"id":"171","name":"Questions concernant les accords de licence et la facturation","descriptionHtml":"","callToAction":"Questions concernant les accords de licence et la facturation","introHtml":"<p>Sélectionnez celui-ci si vous avez des questions au sujet d'accords de licence ou de facturation.</p>","icon":11252,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11252","groups":[],"key":""},{"id":"173","name":"Questions de test produit","descriptionHtml":"","callToAction":"Questions de test produit","introHtml":"<p>Vous êtes en train d'essayer notre produit et vous avez besoin de plus d'informations ? Sélectionnez cet élément et nous serons ravis de répondre à vos questions.</p>","icon":11257,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11257","groups":[],"key":""},{"id":"176","name":"Suggérer une amélioration","descriptionHtml":"","callToAction":"Suggérer une amélioration","introHtml":"<p>Vous voyez quelque part des pistes d'améliorations ? Nous sommes à votre écoute.</p>","icon":11255,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11255","groups":[],"key":""},{"id":"175","name":"Suggérer une nouvelle fonctionnalité","descriptionHtml":"","callToAction":"Suggérer une nouvelle fonctionnalité","introHtml":"<p>Suggérez-nous votre idée pour une nouvelle fonctionnalité.</p>","icon":11251,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11251","groups":[],"key":""}],"reqGroups":[{"id":30,"name":"Support GE"}],"orderMapping":{"30":[169]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":22,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PTSSMI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDk5N2NhOC0yZWQ1LTRlODAtYTJjOC04NTlhMmJmMjcyNjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDUxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0MDgxNTYsIm5iZiI6MTc0MzQwNjk1Nn0.tXmXWLyhBhB5uk1Sv-otW8FwYN0i4rmfb_g2FoiRsNo","targetCollection":"upload-project-10515","endpointUrl":"https://api.media.atlassian.com","clientId":"c0997ca8-2ed5-4e80-a2c8-859a2bf27268","tokenDurationInMins":20}},"reqCreate":{"id":169,"projectId":10515,"form":{"name":"Technial Support","descriptionHtml":"","callToAction":"Technial Support","intro":"","instructions":"","icon":11236,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11236","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What is your need, Be as specific as possible.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"P1","selected":false,"children":[]},{"value":"2","label":"P2","selected":false,"children":[]},{"value":"3","label":"P3","selected":true,"children":[]},{"value":"4","label":"P4","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Joindre tous les fichiers pertinents","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/22/create/169","requestValidateBaseUrl":"/servicedesk/customer/portal/22/validate/169","calendarParams":{"firstDay":0,"date":"2025-03-31T03:42:36-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDk5N2NhOC0yZWQ1LTRlODAtYTJjOC04NTlhMmJmMjcyNjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDUxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0MDgxNTYsIm5iZiI6MTc0MzQwNjk1Nn0.tXmXWLyhBhB5uk1Sv-otW8FwYN0i4rmfb_g2FoiRsNo","targetCollection":"upload-project-10515","endpointUrl":"https://api.media.atlassian.com","clientId":"c0997ca8-2ed5-4e80-a2c8-859a2bf27268","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}