{"xsrfToken":"6c529d11eb930edab171a6205549cd959e88d2ed_lout","branding":{"id":"22","key":"ss","name":"Smithfeild Support","portalBaseUrl":"/servicedesk/customer/portal/22"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/21ac011d-29d6-4dde-b38b-9566d48e5110/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDk5N2NhOC0yZWQ1LTRlODAtYTJjOC04NTlhMmJmMjcyNjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIxYWMwMTFkLTI5ZDYtNGRkZS1iMzhiLTk1NjZkNDhlNTExMCI6WyJyZWFkIl19LCJleHAiOjE3NTE1NjA2NTQsIm5iZiI6MTc1MTU2MDA1NH0.RqorbIvsAimB24PiB4QWVsfmIsIAX0YsYpe40dj7SdM&client=c0997ca8-2ed5-4e80-a2c8-859a2bf27268&mode=fit","logoId":"21ac011d-29d6-4dde-b38b-9566d48e5110","isLogoAvailable":true,"helpCenterTitle":"Helpdesk","sharedPortalName":"Liveline","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Helpdesk","sharedPortalName":"Liveline","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"LIVELINE ASSISTANCE","sharedPortalName":"LIVELINE ASSISTANCE","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1791f9","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2624c5fd-5073-4651-b193-a22dd338a0aa/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDk5N2NhOC0yZWQ1LTRlODAtYTJjOC04NTlhMmJmMjcyNjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI2MjRjNWZkLTUwNzMtNDY1MS1iMTkzLWEyMmRkMzM4YTBhYSI6WyJyZWFkIl19LCJleHAiOjE3NTE1NjA2NTQsIm5iZiI6MTc1MTU2MDA1NH0.DsbAXksAW-b5BgkZdIkvPdHSwFhdMiQt7DFYdzGmhOQ&client=c0997ca8-2ed5-4e80-a2c8-859a2bf27268&height=300&mode=fit","bannerMediaApiFileId":"2624c5fd-5073-4651-b193-a22dd338a0aa","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"22","key":"ss","projectId":10515,"serviceDeskId":22,"name":"Smithfeild Support","description":"<p>Welcome! You can raise a request for Smithfeild Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/22","reqTypes":[{"id":"169","name":"echnial Support","descriptionHtml":"","callToAction":"echnial Support","introHtml":"","icon":11236,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11236","groups":[30],"key":""},{"id":"170","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11243,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11243","groups":[],"key":""},{"id":"171","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11252,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11252","groups":[],"key":""},{"id":"172","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11265,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11265","groups":[],"key":""},{"id":"173","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":11257,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11257","groups":[],"key":""},{"id":"174","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11261,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11261","groups":[],"key":""},{"id":"175","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11251,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11251","groups":[],"key":""},{"id":"176","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11255,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11255","groups":[],"key":""}],"reqGroups":[{"id":30,"name":"Support GE"}],"orderMapping":{"30":[169]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":22,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PTSSMI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDk5N2NhOC0yZWQ1LTRlODAtYTJjOC04NTlhMmJmMjcyNjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDUxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE1NjEyNTQsIm5iZiI6MTc1MTU2MDA1NH0.IWtN9XU7VFh2m6qZKiatrBHWPp22AIHymFKMAQSJ5g0","targetCollection":"upload-project-10515","endpointUrl":"https://api.media.atlassian.com","clientId":"c0997ca8-2ed5-4e80-a2c8-859a2bf27268","tokenDurationInMins":20}},"reqCreate":{"id":169,"projectId":10515,"issueType":{"id":"10274","name":"Support"},"form":{"name":"echnial Support","descriptionHtml":"","callToAction":"echnial Support","intro":"","instructions":"","icon":11236,"iconUrl":"https://premiertechdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11236","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What is your need, Be as specific as possible.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"P1","selected":false,"children":[]},{"value":"2","label":"P2","selected":false,"children":[]},{"value":"3","label":"P3","selected":true,"children":[]},{"value":"4","label":"P4","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/22/create/169","requestValidateBaseUrl":"/servicedesk/customer/portal/22/validate/169","calendarParams":{"firstDay":0,"date":"2025-07-03T12:27:35-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMDk5N2NhOC0yZWQ1LTRlODAtYTJjOC04NTlhMmJmMjcyNjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDUxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE1NjEyNTUsIm5iZiI6MTc1MTU2MDA1NX0.Oh7T1HLx6UidRRwQvq2-a-NrhhKsPwpiQAiYR8--eaM","targetCollection":"upload-project-10515","endpointUrl":"https://api.media.atlassian.com","clientId":"c0997ca8-2ed5-4e80-a2c8-859a2bf27268","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}